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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. The LED on a MacBook MagSafe power adapter doesn't illuminate at all when it's plugged into the MacBook and you know the adapter is connected to a known good power source.
What is most likely the cause of this symptom?

A) The MacBook requires an SMC firmware update.
B) A MagSafe adapter connector pin is stuck down.
C) The MagSafe adapter needs to be reset first.
D) The MacBook has a faulty main battery.

2. Which TWO of the following are symptoms of a 'no video' condition? SELECT TWO

A) The power button or power indicator lights up.
B) The cursor is frozen and the system is unresponsive.
C) You may hear fan or drive noise.
D) You don't hear a startup chime.
E) You can't connect to the Internet.

3. You are about to begin disassembly of an iMac (24-inch Mid 2007) to replace the LCD display. Which TWO of the following tools are required to do this? SELECT TWO

A) Multimeter
B) Service stand
C) Torx T-15 driver with 5 inch shaft
D) Anti-static, lint-free gloves
E) Suction cups

4. Which THREE of the following symptoms would be most likely resolved by performing a
SMC reset as a first step? SELECT THREE

A) Computer does not turn on
B) USB and/or FireWire port(s) do not function
C) Network / Internet connectivity issues
D) Cursor is unresponsive in Finder
E) Computer does not sleep / wake from sleep

5. Examine the exhibit. What is the correct name for this type of pixel anomaly?

A) Stuck sub-pixel
B) Bright dot defect
C) Dark dot defect
D) Vertical TAB fault

Solutions: