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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. During the renewal process, which tool keeps the broker on track and protects against lawsuits by requiring the insured's signature?

A) Cover note
B) Flowchart
C) Checklist
D) Binder

2. Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.

3. A commercial general liability policy has an aggregate limit of $1,000,000. During the current term, the insurer has already paid for three liability claims: one for $100,000, a second for $500,000, and a third for
$300,000. How much will the insurer pay if a new claim of $300,000 is submitted?

A) $0
B) $300,000
C) $100,000
D) $1,000,000

4. Which article is not insured for off-premises coverage unless it is scheduled?

A) Firearm
B) Silverware
C) Musical instrument
D) Business computer

5. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Marketing
B) Upselling
C) Cross-selling
D) Cold calling

Solutions: