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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

A) Job enrichment
B) Job rating
C) Job entitlement
D) Job rotation

2. Which function does marketing play in a just-in-time (JIT) organization?

A) JIT marketing simplifies inventory flow.
B) JIT marketing focuses on producer-driven quality.
C) JIT marketing synchronizes product demand with assembly.
D) JIT marketing focuses on customer-driven quality.

3. A construction company produces furnished pre-fabricated manufactured homes. The production manager has discovered the following challenges within one of the facilities:
* Production quantities are low and only a small number of homes are built efficiently.
* The facility space allows for low handling of materials.
* There is limited space available for employees to operate.
Which hybrid layout should be used to address the company's needs?

A) Manufacturing technology
B) Process performance metrics
C) Statistical reduction control
D) Group technology

4. What is a major factor in the decision to locate a business near its primary market territory?

A) Proximity to parks
B) Proximity to customers
C) Proximity to labor
D) Proximity to a community center

5. Which capacity planning measurement tells how much capacity a company is using?

A) Capacity utilization
B) Design capacity
C) Capacity focus
D) Effective capacity

Solutions: