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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which types of HP Services contracts are available to your customers? (Select two.)

A) Durational
B) Adjustable
C) Custom
D) Transactional
E) Standard

2. Your customer Just hired 2.000 employees and needs 2.000 notebooks. Unfortunately, their IT staff is busy with several IT infrastructure projects. Which services would you offer this customer to deploy and ensure devices are ready on their employees' first day?

A) Priority Services and Configuration Services
B) Data Migration Services
C) Next Business Day Onsite
D) Configuration and Installation Services

3. Which statement is true about HP Care Pack Central? (Select two.)

A) It helps customers find discounts on hardware they plan to purchase.
B) It enables you to view recommended Care Packs and supporting information.
C) It tracks where customers are in the hardware lifecycle so HP is aware of appropriate sales opportunities.
D) It helps you quickly identify eligible Care Packs for an HP hardware product.

4. Which statement is true about customer challenges relating to productivity?

A) People who work remotely are half as productive as people who work in an office.
B) 90% of business leaders define distractions as IT's #1 challenge.
C) IT spends most of its time reacting to data breaches.
D) Business leaders define productivity as their IT department's number one priority.

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