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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question 1

Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A. Functional requirements
B. Opinion of the management
C. Statutory Code of Practice
D. Usability standards

Question 2

Which of the following is the correct distinction between formative and summative usability evaluation?

A. Summative evaluations focus on improvement, formative evaluations assess the outcome
B. Summative evaluations mostly rely on user tests, formative evaluations require experts
C. Summative evaluations mostly rely on experts, formative evaluations require users
D. Summative evaluations assess the outcome, formative evaluations focus on improvement

Question 3

You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

A. i, ii and iii are true
B. i is true, ii & iii are false
C. ii & iii are true, i is false
D. i & ii are true, iii is false

Question 4

You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?

A. User surveys
B. Usability Review
C. Usability testing
D. Accessibility Evaluation

Solutions: