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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

A) Sharing Rules
B) Restriction Rules
C) Muting permission sets

2. A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity. Which feature should the consultant recommend?

A) Tasks and Events
B) Engagement Plans
C) Cases
D) Deliverables

3. A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A) Person Account Model without NPSP
B) Individual Account Model in NPSP
C) Standard Account Model without NPSP
D) One-to-One Account Model in NPSP

4. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A) Elevate
B) Account Engagement
C) Email-to-Case
D) Send List Email

5. A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
(Choose 2)

A) A new node tree was added to the role hierarchy.
B) A new standard roll-up summary field was added to an object.
C) A new Flow was activated.
D) A new customizable rollup was added in NPSP Settings.

Solutions: