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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A) Install Delta Server.
B) Set CDR.
C) Set IP address of call accounting software.
D) Set SMDR.

2. Which IP office application can be installed on the same server as CCR?

A) one-X Portal
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Voicemail Pro up to 20 voicemail ports
D) IP Office Administration Suite

3. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) You need to buy additional licenses
B) Embedded Voicemail is not running properly.
C) All cards may not be seated correctly.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.

4. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
B) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
C) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
D) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database

5. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Secondary VoiceMail Pr Server installed on the network
B) License for the secondary VoiceMail Pro Server
C) Primary Server IP Address configured on the secondary server
D) Backup Server IP Address configured on IP Office

Solutions: