Exam Name: Salesforce Certified Field Service Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Instant Download Salesforce : Field-Service-Consultant Questions & Answers
Check Updated on: Oct 11, 2026
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- Total Questions: 165
- Updated on: Oct 11, 2026
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- Total Questions: 165
- Updated on: Oct 11, 2026
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- Total Questions: 165
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Throughout 2026, Prep4away keeps refining its Field-Service-Consultant question bank with verified answers and daily update checks, so the Salesforce Certified Field Service Consultant material on your screen is always the current edition — no printing, no shipping, no waiting.
Salesforce Field-Service-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Field Service Mobile Application | 18% | - Implement Field Service Mobile
|
| Industry-specific Considerations | 8% | - Apply Field Service to different industries
|
| Scheduling and Optimization | 22% | - Configure optimization
|
| Integration and Data Management | 12% | - Implement integrations
|
| Implementation and Configuration | 28% | - Configure service appointments
|
| Analytics and Reporting | 12% | - Configure reports and dashboards
|
Studying for Field-Service-Consultant Without Paper and Without Borders
- Scheduling and Optimization (22%)
- Analytics and Reporting (12%)
- Implementation and Configuration (28%)
Salesforce Certified Field Service Consultant Sample Questions:
Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.
What should a Consultant utilize to meet this requirement
- A. Entitlement Templates
- B. Entitlements
- C. Work Order Record Types
- D. Work Types
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which two objects are required when configuring an optimization job? Choose 2? answers
- A. Service Territory
- B. Scheduling Policy
- C. Work Type
- D. Polygons
Correct Answer: A,B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate Service Appointments.
Which two sharing options are available for these Service Appointments?
Choose 2 answers
- A. Make the dispatcher the assigned resource on the Service Appointments.
- B. Auto-generated scheduled Service Appointments will be shared with resources.
- C. The Service Appointment's parent record can be shared with the assigned resource.
- D. A Service Appointment can be shared by clicking Sharing on the record.
Correct Answer: B,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.
The customer will call to schedule eachvisit.
How should a Consultant configure the Maintenance Plan to meet this requirement?
- A. Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
- B. Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generatework orders.
- C. Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
- D. Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
- A. 25 contractors75 contractors25 contractors
- B. 100 contractors100 contractors
- C. 25 contractors100 contractors
Correct Answer: A 🗳️
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