Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Field-Service-Lightning-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:
- Manage Inventory 3%
- Manage Scheduling and Optimization 28%
- Configure Contracts, Entitlements, and Warranties 8%
- Configure Mobility 17%
- Manage Work Order 32%
- Manage Assets 5%
- Manage Case 7%
How much Field-Service-Lightning-Consultant Exam Cost
The price of the Field Service Lightning Consultant exam is $200 USD.
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What is the duration of the Field-Service-Lightning-Consultant Exam
- Length of Examination: 90 minutes
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Passing Score: 70%
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Who should take the Field-Service-Lightning-Consultant exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Work Order Management | 23% | - Manage work order line items and required products - Configure work order lifecycle, types, and milestones - Set up entitlements, service contracts, and SLAs - Relate work orders to cases, accounts, and assets |
| Topic 2: Scheduling and Optimization | 28% | - Use routing, optimization, and dispatch strategies - Implement complex work and multi-day appointments - Manage service appointment lifecycle - Utilize Dispatcher Console features - Configure scheduling policies and service objectives |
| Topic 3: Maintenance Plans and Advanced Features | 10% | - Integrate with Service Cloud and other clouds - Set up recurring maintenance plans - Configure reports, dashboards, and analytics |
| Topic 4: Mobile and Field Execution | 17% | - Track time, inventory, and work completion - Manage mobile workflows and offline access - Configure Field Service mobile app settings |
| Topic 5: Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Define products, assets, and inventory settings - Define license types and permission sets - Set up service resources, skills, and time sheets |
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