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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?

A) IBM Tivoli Provisioning Manager
B) IBM Tivoli License Compliance Manager
C) IBM Tivoli Application Dependency and Discovery Manager
D) IBM Tivoli Usage and Accounting Manager

2. Why is it necessary to document key stakeholders for a new IT asset and service management solution?

A) To identify Key Performance Indicators
B) To draw an organization chart
C) To identify the decision makers
D) To evaluate license needs

3. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?

A) A separate TADDM server for each DMZ
B) An anchor server in each DMZ
C) A separate TADDM server for each DMZ with one central database
D) An anchor server and gateway server in each DMZ

4. The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?

A) A change on services
B) A change on assets
C) A change on configurations items
D) A change to people

5. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A) the configuration process
B) the release tool
C) the discovery tool
D) the change process

Solutions: