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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Jim owns a metal factory. Which question should Jim's broker ask to best understand the commercial occupancy of the company?

A) Is your factory left unattended for long periods of time?
B) What is the total number of your staff?
C) How is your factory protected against fire?
D) What does a typical day look like in your factory?

2. A building valued at $500,000 is insured under a homeowners policy with a guaranteed replacement cost provision. If the building suffers a total fire loss, under what circumstances would the insurer pay the full cost of rebuilding, even if it cost $725,000?

A) The increased cost of replacement was due to a change in the potential occupancy of the building.
B) The insured notified the insurer 115 days after the building improvements have been completed.
C) The amount of insurance under the policy was 85 percent of the replacement cost at last valuation.
D) The amount insured was 100 percent of the replacement cost at last valuation.

3. Which statement about the expiry dates of binders is correct?

A) To minimize the risk of overlooking an expiring binder, the expiry date should fall on a business day.
B) The expiry date must automatically be 30 days from the effective date of the policy.
C) An open expiry date should be used in case the delivery of the formal policy is delayed.
D) Binders must include the statement "valid for one year."

4. What aspect of communication involves parties interpreting verbal and non-verbal cues?

A) Matching
B) Passive exchange
C) Active listening
D) Building rapport

5. It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?

A) Upselling
B) Online marketing
C) Walk-ins
D) Tracking of expiry dates

Solutions: