Exam Code: ACP-120
Exam Name: Jira Cloud Administrator
Certification Provider: ATLASSIAN
Corresponding Certification: Jira Administrator
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ATLASSIAN ACP-120 Exam Syllabus Topics:

TopicDetails
Topic 1
  • System Administration: This domain is for Jira Cloud Administrators and focuses on managing overall system settings. It includes changing the look and feel of Jira, setting up default dashboards, enabling time tracking, linking apps, configuring statuses and priorities, and handling system backups and data imports. Admins must also understand how these settings affect the entire instance
Topic 2
  • General Project Configuration: This part evaluates the abilities of Project Admins and focuses on creating and setting up projects. It includes selecting project types and templates, configuring project details like names and keys, managing versions of work, and using components to assign tasks automatically. Understanding when to use team-managed or company-managed projects is key here.
Topic 3
  • Workflows and Automation: This section tests the knowledge of Jira Cloud Administrators in building workflows for both company-managed and team-managed projects. It includes configuring statuses, transitions, and rules in workflows, as well as creating automation rules that perform repetitive actions. Admins must also understand how permissions relate to workflow behavior and automation triggers.
Topic 4
  • Notifications: This part evaluates the skills of Project Admins in managing notifications in Jira. It covers how to set up notification schemes, customize events in workflows, and configure notifications in both project types. Understanding how user settings impact notifications and how to troubleshoot email handlers is also essential.
Topic 5
  • Advanced User Features: This section measures the expertise of Jira Cloud Administrators in using advanced Jira features like JQL (Jira Query Language) to create complex filters, dashboards, and subscriptions. It also includes performing bulk operations and understanding the implications of editing multiple issues at once, such as sending notifications or changing workflow statuses.
Topic 6
  • Access, Permissions, Security: This section of the exam measures the skills of Jira Cloud Administrators and covers how to manage user access at different levels like organization, projects, and issues. It includes understanding admin roles, assigning permissions, managing global and project permissions, and setting issue-level security. Admins need to know how these permissions connect across Jira's structure and how to handle both team-managed and company-managed project setups.

Reference: https://community.atlassian.com/learning/certifications/jira-administration-for-cloud

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