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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Analytics and Reporting15%- Reporting and Dashboards
  • 1. Configure dashboards for stakeholders
  • 2. Build nonprofit-specific reports
- Data Insights
  • 1. Analyze fundraising and program metrics
  • 2. Track nonprofit impact measurements
Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Explain common nonprofit organization requirements
  • 2. Identify nonprofit implementation strategies
  • 3. Understand business value mapping
- Implementation Project Management
  • 1. Align implementation goals with customer outcomes
  • 2. Manage project lifecycle activities
Nonprofit Cloud Setup22%- Stakeholder Management
  • 1. Configure person accounts
  • 2. Manage relationship objects
  • 3. Configure address management
- Program and Case Management
  • 1. Configure program management
  • 2. Set up case management functionality
- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
Integration and Data Management20%- Data Management
  • 1. Import and cleanse nonprofit data
  • 2. Manage duplicate records
  • 3. Apply data governance strategies
- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
Solution Design32%- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Recommend Salesforce Platform capabilities
  • 3. Assess third-party application options
- Business Process Alignment
  • 1. Align nonprofit workflows with platform features
  • 2. Map customer requirements to data models
- Industries Common Features
  • 1. Configure Data Processing Engine
  • 2. Recommend OmniStudio usage
  • 3. Use Action Plans and Dynamic Assessments

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger Starter Edition. The nonprofit requires export of all pledges when they are booked. Which solution should the consultant recommend?

  • A. Set "Pledged" stage to "Committed" in Stage to State Mapping.
  • B. Set "Pledged" stage to "Finalized" in Stage to State Mapping.
  • C. Upgrade to Accounting Subledger Growth Edition.
  • D. Use Flow to create Ledger Entries on Opportunity update.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

  • A. Sharing Rules
  • B. Restriction Rules
  • C. Muting permission sets
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)

  • A. Enable My Domain
  • B. Ensure Volunteers for Salesforce is properly configured
  • C. Ensure appropriate licenses are provisioned
  • D. Install NPSP
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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A nonprofit organization is evaluating Nonprofit Cloud. The organization has common focus areas, which are used to track programs, individuals, and grants to organize data across departments. Which Nonprofit Cloud feature can the organization use to organize the data in the same manner?

  • A. Interest Tags
  • B. Compliant Data Sharing
  • C. Data Pipelines
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

  • A. Donor Gift Summary
  • B. Gift Designation
  • C. Outreach Summary
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

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